FAQ

How does the day work?

Your ticket entitles you to both a one hour High Tea session and unlimited access to the High Tea market place.

The High Tea market place is open between 9AM and 6PM daily.

 

What is included in the ticket price?

A traditional high tea in the beautiful ballroom. Each venue varies slightly but generally the high tea consists of finger sandwiches, cakes, mini pastries and scones with jam and cream. Naturally this is accompanied by freshly brewed tea. The majority of experiences that are on hand are included within your ticket price. These do vary from event to event but might include such things as mini beauty treatments, photography, tastings and workshops. Many of the experience areas and boutique stalls have products that can be purchased on the day or may have special offers to purchase during the event. The ticket price also includes a glass of sparkling wine on arrival to the event.

How do I purchase tickets?

You can purchase tickets online through Ticketek, or via the Tickets page on our website. If coming as a group, you will save on transaction fees by booking together via Ticketek

How does the seating in the ballroom work when seated for High Tea?

If you wish to be seated with your friends, please ensure you book together. At booking you will be able to select your seats on a seating plan.

If your party is larger than 10 we can provide tables side by side.

Can I hold tickets?

Unfortunately tickets are unable to be held in your name. All tickets must be paid for at time of booking via Ticketek.

Is my ticket refundable?

Tickets are non-refundable. They are sold by our ticketing partner, Ticketek. Please refer to their Terms and Conditions for more information

Can we pay for our tickets separately?

Yes you can (as per all Ticketek transactions) however there is no guarantee that you will be seated together. We recommend that you coordinate table positions at time of booking OR you organise one ticket transaction instead to purchase all tickets for your group.

Do we all have to arrive together?

It is helpful when we are seating guests in the ballroom that you all arrive together. However with an event of this size it is not always workable that you can all be together in the queue so just ensure you have a copy of your ticket. We always have an events information desk per venue for any queries about your tickets on the day. Please hold onto your tickets until you are ready to be seated in the ballroom.

What if I have special dietary requirements?

Please let us know when purchasing tickets, if you or your guests have any special dietary requirements. It is important that we provide the executive chefs with these requests at least 3 days prior to the event. When seated in the ballroom for your high tea you will need to let your waiter know that you ordered a ‘special meal’ and this will be brought out to you.

What is the dress code?

There is no particular dress code however many of our guests use the day as a nice excuse to ‘frock up’ and enjoy a day out with the girls.

Where do I park if I drive?

Please refer to the Venues section of our site for further information on venue locations and parking.

How do I get to the venue?

Our venues are always in central CBD locations so access via public transport is easily accessible. Please refer to the Venues section of our site for further information on how to reach the venue.

How can I be involved as an exhibitor or a sponsor?

If you would like to become an exhibitor or sponsor please contact us and we will be in touch with further information.

Do you have special accommodation packages if we wanted to make a girls weekend of the event?

Please contact the venues directly for information on accommodation.